Trust Travel

Terms and Conditions

Terms and Conditions

1. General

This website (the "Site") is brought to you by Trust Travel & Tourism. which owns and operates this Site. The company contact details are as detailed in the respective 'contact us' section of the Site. By accessing, browsing and/or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to these Terms, do not use this Site. You hereby certify that you are of legal age to use this Site and legally competent and duly authorized to do so. As a condition of your use of this Site, you undertake not use this Site for any purpose that is unlawful or prohibited by these Terms.

2. Personal Information and Privacy

Company is committed to preserving the privacy of the users via this Site. To learn about how the Company protects your personal information, such as your name and address, refer to the Company's Privacy Policy. Except as set forth in the Privacy Policy or in these Terms, your personal information will be deemed to be confidential. Any non-personal information or material sent to the Company and/or provided by you through this Site will generally be deemed to NOT be confidential. You understand and agree that we may disclose information about you if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of the Company or others, or as stated in our Privacy Policy.

3. Information published on this Site

Any information and Content made available through this Site - is published as a service only, such information and Content is subject to various updates, which be occur from time to time. The Company does not make any assurances and shall not be held responsible with regard to the accuracy such information and Content of the results or output that derives from use of thereof and you are requested to independently verify such results or output. This Site may contain and offer, inter alia, links and references to information and resources made available on the web which are not owned and/or controlled by the Company, including without limitation sporting events schedules and tables. For example, when publishing the dates of sporting events the Company is entirely dependent upon third parties out if its control and the information provided by such parties, which in turn, therefore you are required to verify all third party information published through this Site. The Company uses great commercial efforts to publish true and correct third party information but cannot be held responsible for any such third party data and you may not rely upon such third party data without independently verifying it.

4. Placing an Order

To enable the Company to supply the ticket you have ordered, your order must be received and properly recorded in the Company's computer, and must contain all the details required for forwarding the products and for charging you. Various reasons are likely to cause faults and disruptions in the computer recording of your offer. If you receive a notice with regard to incorrect content in the details of the order or notice regarding a fault that has occurred in the system at the time of recording the order, we recommend that you refer to the customer service team as detailed in the respective contact us section of the Site.

If at the time of placing the order you give erroneous details of identification, we will not be able to guarantee that the product will reach you. In the event that the ordered items are returned to us, as a result of incorrect details that you have given, you will be held liable for payment in respect of forwarding and handling charges. Please be careful to fill in accurate and updated details. The submission of false personal details is strictly prohibited according to law.

After you have confirmed your order by using the "purchase" option, your order will be transferred to the Company for execution. Commencing from the time of confirmation of the order, as aforesaid, the order cannot be altered and/or cancelled by you, except in accordance with the possibilities. Your order will be confirmed by a return e-mail message which will reach your address within 3 business days from the date of confirmation of the order. An order which has not been confirmed as aforesaid will not bind the Company.

When a reservation is made over the telephone no contract shall exist until you have received a confirmation email from Company.

Company guarantees seating in pairs (2 seats together). When orders exceed the number of two tickets we will do our best to place everyone as close as possible.

If you require odd numbers (3, 5, 7) Company will do its best to make sure nobody will sit alone, however this is not a guarantee unless otherwise specified by the Company.

Our seating plans are purely indicative. Categories mentioned by the original supplier can deviate from ours.

5. Cancellation of an Order

All orders will bind you and cannot be cancelled without written acceptance of cancellation by the Company. Nevertheless, in case of cancellation request, the company will try to resell your ticket in attempt to recover as much of your money as possible. In some cases this could be substantially less than what you originally paid and we cannot guarantee a sale completes at all.

6. Delivery of tickets

Unless otherwise specified or confirmed by the Trust Sports team, tickets will always be delivered 1 day prior to the match in the hotel of the client. You shall be responsible to provide the Company with the correct delivery address and other details as may be reasonably required by the Company for the accurate and timely delivery of the tickets. You are obliged to inform the Company of the final delivery details or any change in them no later than one week prior to the event. Name changes must be given in writing and are permitted no later than one week prior to the event.

7. Force Majeure

Any shortcomings in relation to the execution of the services provided through the Site cannot be attributed to a party should these not be due to the fault of the party or when said party cannot be deemed responsible for them in accordance with the law, the Terms or according to generally accepted standards. The Company may invoke force majeure should the Company's shortcoming be partly or fully the result of war, mobilization, riots, flooding, fire, accidents, strikes, occupations, measures set by the government, non-delivery of required tickets to the Company by third parties and other unforeseen events.

8. Moved Events

When an event is moved (change of date or location), and the tickets are valid for the new announced event, your order will automatic be valid for new the date. We will inform you within 24 hours after announcement. Unfortunately, there is no possibility for a refund.

9. Canceled events

Trust Sports shall refund your cancellation only after the respective Provider processes to us your eligible refund. In case a provider ceases its operations, any refund owed by the provider to the passenger will be processed by Trust Sports only after receiving the same from the provider. When an event is canceled, and the tickets are not sent yet, we will cancel your order and refund the amount you paid.

When the tickets are al ready sent, we first need to receive the tickets back, and then we will refund you the amount you paid.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules.

Subscribe Our Newsletter